Services

Connect Club

Connect Club is a subscription service that allows you to maintain email communication with your Petderm nurse. It is a cost-effective option to access our expert advice and guidance when you need it. Email is an easy tool to help manage your pet’s chronic flare-ups, and your questions while reducing the frequency of visits and overall costs. To provide you, as a pet parent, a lifeline to manage the flare-ups, discuss diet, and medication changes, or express your frustrations.

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Dermatology Consultation

You’ve got an itchy, smelly, bald pet on your hands. Skin disease can obviously be frustrating for you, your pet, and your family veterinarian. At Petderm, we dig deep to find the underlying cause, and then move forward with the best management strategy for you and your pet. It all starts with a consultation. This initial 60–90 minute meeting allows us to understand your pet’s symptoms, history, and disease. Because not every pet responds the same way, sometimes more appointments are needed to find a management strategy that works best. We also provide options for follow up and ongoing support that can be done in person or virtually, so that you and your pet receive care from the comfort of home.

Internal Medicine Consultation

Internal Medicine at PetDerm offers a comprehensive and meticulous approach to diagnosis and ongoing medical management for your pet. Dr. Chantal McMillan will create personalized, comprehensive diagnostic and treatment plans that are most suitable for your pet’s circumstances with the central goal of improving their well-being and enhancing their quality of life. Find out if this service is the perfect match for you and your pet.

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Allergy Testing

Testing. That’s how we get to the root of the issue. When environmental allergies are the culprit we can test your pet’s immune response to common allergens using an intradermal skin test or a less invasive serum (blood) allergy test. This allows us to identify which allergens trigger your pet’s reaction and come up with the best possible treatment plan for you and your pet. The most common environmental allergens include house dust mites, pollens from trees, grasses, weeds, and moulds. For more details on allergy testing and treatment, visit our FAQs.

Ear Disease

Ah, pet ear problems! We hear you, and are ready to help. Recurrent ear disease happens when the underlying problem is not addressed and resolved. This leads to pain, itching, smell, and a lot of frustration for you and your pet. With a proven approach and diagnostics, we get to the root of your pet’s recurrent or chronic pain and infection. We often use video-otoscopy or a bacterial culture to understand and treat the issue.

Phovia

Phovia is a new reliable technology using fluorescent light energy to aid in managing inflammation and bacterial infections. The technology is photobiomodulation via fluorescent light energy. It is recommended for skin infections, wounds, and chronic and recurrent inflammatory skin conditions. The therapy promotes tissue healing, reduces inflammation, and supports collagen production. It is a supportive therapeutic approach that reduces the length of systemic antibiotic use in the treatment of resistant infections. Most importantly, it often provides your pet with more immediate relief.

Helping your pet heal with the speed of light!  

Medicated Bathing

Medicated bathing for your pet is often recommended since it is one of the safest and most effective ways to treat the skin. Medicated shampoos’ ingredients can include antimicrobial, anti-itch, and moisturizers, working together to help prevent infections, remove allergens and reduce the itch. Petderm offers medicated bathing services at the clinic. Drop-off your pet for 1-2 hours, and let us take care of them with a bath and air drying in our warmed kennels. Medication bathing is charged by your pet’s weight and some portions of the cost may be covered by your insurance provider. Additional service of a nail trim for $20+GST at your request.

Video Otoscopy

When it comes to diagnosing and treating ear disease, we have services available that give us a closer look at what’s going on. Using a long video otoscope, which is an ear cone with a camera, we can look into your pet’s ear canal to the tympanum, or ear drum from the outside. It is also particularly useful when we are trying to take a biopsy or performing ear flushes.

Laser Surgery

Using a CO2 laser, we are able to remove lumps, bumps, warts, and even some stranger things. CO2 laser is a very effective, minimally invasive procedure that allows precise removal of a multitude of skin, ear, and foot masses. The CO2 laser cauterizes blood vessels and seals nerve endings, so there is less pain, bleeding, and swelling than true surgical removal. Your pet can also remain awake during the procedure (depending on the situation), and is able to recover faster and go home with minimal pain.

Diet Consultations

Food is love. We know this. Every pet is different, and finding the right diet for your pet can be the difference between a chronic illness and a thriving healthy friend. You may have already changed diets a million times, and had to keep that treasured pizza crust from your pet. But with some guidance and planning, we can help you choose the best diet so that your pet is healthy and has a good quality of life. We too hope the two of you can share a slice of pizza again someday.

Biopsy

The best part about skin disease is it’s right in front of our eyes, which makes it easy for us to biopsy, but hard for you to look at. A skin biopsy, which is a small sample of your pet’s skin lesion, can help us understand the nature of the problem, how best to treat it and if the problem is curable, or only manageable. When we take a biopsy, we send the sample to a dermatohistopathologist, who specializes in the pathology of skin disease and can help us interpret the problem.