Client Referral Policy
At Petderm, we understand you may be struggling to find the help you need for your special pet. We want to help you so we created a Self-Referral process. Traditionally, we have asked your family veterinarian to complete a referral to provide us the most detailed picture of your pet’s health. If you are self-referring your pet, we ask you to fill out the form with as much detail as possible and request your pet’s medical records from all previously known veterinarian visits to email@example.com.
We will do our best to treat your pet for their skin, allergy or ear condition, but routine veterinary services must continue through your family veterinarian.
We ask that you wait to do a biopsy or allergy test, and allow the Petderm team to assess the patient first, as it gives us the best chance to help your client and their pet.
In order to provide the best care possible, we ask that all referrals are done online through our website. If you are having any difficulty with this or you need to source an alternative way to refer, please contact our office at 403 370 8800.