Petderm’s secondary support for your pet’s roadmap to an improved quality of life.
At Petderm, we understand the many difficulties of managing a pet with a chronic skin disease or allergies. We sympathize with the burden and anxiety it can place on a family so we use email as a tool to help us manage our patients’ chronic flare-ups. Email communication reduces overall costs, and medications. It provides you, as a pet parent, a lifeline to manage reactions, discuss diet or medication changes, and express frustrations.
Connect Club is a subscription service for email communications between you and your Petderm nurse. We can manage your pet’s health more proactively and routinely by,
- We provide you with a response within 72 hours.
- We provide advice on medications and diet.
- We provide attentive care for your pet’s most recent condition. To help bridge the gap between in-clinic visits, reducing the frequency.
Be mindful that not every situation can be resolved through email communications. Your nurse may ask you for an in-person to visually investigate your pet, run diagnostics and address your concerns.
Email is NOT for emergency situations. Please call the clinic at (403) 370-8800 or a local emergency hospital. Pet Owners – Emergency Resources
![Connect Patient Service](https://petderm.ca/wp-content/uploads/2023/09/Connect-Patient-Button.png)
How The Service Works
To initiate communications with your nurse, simply complete the Connect Patient Update form. Fill in as much information as you can so your nurse has a more complete picture.
- Within 72 hours, your nurse will be in touch with a response.
- Emails are monitored during business hours
Review Connect Club’s terms and conditions.
![Connect 6 Month Subscription](https://petderm.ca/wp-content/uploads/2023/09/6-month-subscription.png)
![Connect 12 Month Subscription](https://petderm.ca/wp-content/uploads/2023/09/12-month-subscription.png)
Sign Up
To sign-up please contact our clinic at 403-370-8800 or email us at referrals@petderm.ca. Our team will be more than happy to assist you with setting up your subscription service or answer questions.